Haven by Norwegian Cruise Line

Norwegian Bliss Haven Horizon Lounge
Norwegian Bliss Haven Courtyard with Pool and Loungers

The Haven by Norwegian

The Haven by Norwegian offers a secluded sanctuary that provides cruisers staying within Haven Suites the opportunity to escape from the crowds and truly relax - while being pampered by specially trained Haven staff members starting with the Concierge, the Suite Butler, the Suite Steward, Haven Bartenders, Haven Restaurant Wait Staff and more!

What's included?

  • Access to private venues including the Haven Bar & Lounge, the Haven Restaurant, the Haven Sundeck, the Haven Courtyard
  • "Skip-the-Line" Access to venues, during embarkation, and during jaunts ashore
  • Butler Service (More on this below!)
  • Concierge Service inclusive of help booking entertainment, spa services, specialty restaurants and other onboard experiences
  • Attendants servicing the courtyard, lounge, and sun decks.
  • In-suite dining, if requested
  • Cocktail party with ship's officers
  • Fine linens, feather duvet and pillow menu
  • Luxury bath products from L'occitane

What is the difference between a Concierge and a Butler?

Butler: Generally speaking, on Norwegian Cruise Lines, if you are in a Haven suite, you're assigned a butler. This person is responsible for making sure that all matters within your room are taken care of on a daily basis. Some of the special features include:

  • Keeping your coffee machine stocked
  • Providing daily canapés to snack on in the afternoon or before dinner
  • Bringing back dessert from a restaurant if you just don't have room at the conclusion of your meal
  • Restocking the mini-bar of any essentials you request
  • Serving meals to your room from the Haven or Specialty restaurant

Concierge: on Norwegian Cruise Line, if you are in a Haven Suite, there will be a Concierge and there will even be assistant Concierges! They assist with making sure your experience on board is incredible from when you first step onboard until you disembark. Services include:

  • Making show reservations
  • Arranging spa treatments
  • Securing difficult-to-get dining reservations
  • Adjusting reservations as necessary with changes

For most requests, you'll receive a smile and "consider it done."

The Haven Restaurant

The Haven Restaurant offers a luxury white linen dining experience for three meals a day. Many of the ships also offer outdoor dining options.

The menu doesn't change, but features a large menu of appetizers, soups, salads, entrees and desserts.

Featured items on the dinner menu currently include:

  • Surf & Turf
  • Onion Consomme
  • Steak Tartare
  • Slow Roasted Pork Belly
  • Pork Tomahawk
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